SoFi Invest Customer Support Center
We are dedicated to assisting you at every stage.
At SoFi Invest, our goal is to enhance your trading journey. Our experienced support team is ready to assist you with inquiries and troubleshoot any issues efficiently, fostering a reliable and user-friendly trading environment.
Reach Out for AssistanceMultiple Communication Options Available
Live Chat
Get 24/7 support directly through the SoFi Invest platform.
Start Your Support Session TodayEmail Support
Fast responses for routine questions, with replies typically within the next business day.
Send EmailPhone Support
Need urgent assistance or dealing with complex issues? Contact our dedicated team Monday to Friday, from 9 AM to 6 PM (EST).
Call NowSocial Media
Follow us on Instagram, YouTube, and TikTok for the latest updates and quick support.
Follow UsHelp Center
Comprehensive Educational Resources, Market Reports, and Webinars.
Explore our Help CenterCommunity Forum
Join a vibrant financial community, exchange insights, and get your questions answered quickly.
Become a Member TodayReach Out To Us Anytime
Live Chat
24/7
We provide swift support whenever needed
Email Support
Maintain high-quality service through ongoing assurance processes.
Expect prompt responses within 24 hours.
Phone Support
Take Charge of Your Investment Journey
Operating from 9:00 AM to 6:00 PM (GMT)
Help Center
Always available
Get help whenever you need it
Easily Access Customer Support
1. Log In
Log into your SoFi Invest account via the official website by entering your login details.
2. Go to the Help Center
Click on the "Support" or "Help" option usually located at the bottom or main menu.
3. Choose Your Support Method
Select live chat, email, phone support, or access self-help tools as needed.
4. Provide Details
Please provide your account details along with the specifics of your inquiry for further help.
Customized Support Options
Help Center
Visit our comprehensive resource center for detailed articles and tutorials.
Access ResourceVideo Tutorials
Browse tutorial videos to familiarize yourself with SoFi Invest's features.
Access ResourceCommunity Forums
Join a vibrant community of traders to exchange techniques, insights, and market updates.
Access ResourceImprove Your Support Experience with Expert Help
Be Precise: Provide a detailed description of your issue with all relevant information.
Share Account Information: Provide necessary data and visuals if needed for assistance.
Select the Optimal Contact Channel: Use live chat for immediate support and email for comprehensive queries.
Review the Help Center initially: Find solutions to common issues before contacting support.
Gather Your Information: Have your account details, transaction IDs, and relevant /images ready before reaching out.
Get in Touch: If responses are slow, try reaching out again through the same or different contact methods.